TY - GEN AU - Kelemen, Zádor Dániel TI - Fundamental Analysis of a Developer Support Chat Log for Identifying Process Improvement Opportunities PY - 2015 SP - 1 EP - 13 PG - 13 UR - https://m2.mtmt.hu/api/publication/2869150 ID - 2869150 N1 - Megjegyzés-25530240 Subjects: Software Engineering (cs.SE) DOI: 10.13140/RG.2.1.1465.0407 Report number: NNGTR-CTUQM-1501 Cite as: arXiv:1503.05533 [cs.SE] (or arXiv:1503.05533v1 [cs.SE] for this version) LA - English DB - MTMT ER - TY - JOUR AU - Mahmoud, Khraiwesh TI - PROCESS AND PRODUCT QUALITY ASSURANCE MEASURES IN CMMI JF - INTERNATIONAL JOURNAL OF COMPUTER SCIENCE AND ENGINEERING SURVEY J2 - IJCSES VL - 5 PY - 2014 IS - 3 SP - 1 PG - 15 SN - 0976-3252 DO - 10.5121/ijcses.2014.5301 UR - https://m2.mtmt.hu/api/publication/24088932 ID - 24088932 AB - Process and product quality assurance are very important aspects in development of software. Process and product quality assurance monitor the software engineering processes and methods to ensure quality. It is the process of confirming and verifying that whether services and products meet the customer expectation or not. This research will identify general measures for the specific goals and its specific practices of Process and Product Quality Assurance Process Area in Capability Maturity Model Integration (CMMI). CMMI is developed by Software Engineering Institute (SEI) in Carnegie Mellon University in USA. CMMI is a framework for assessment and improvement of computer information systems. The procedure we used to determine the measures is to apply the Goal Questions Metrics (GQM) approach to the two specific goals and its four specific practices of Process and Product Quality Assurance Process Area in CMMI LA - English DB - MTMT ER - TY - CHAP AU - Richter, Sven AU - Escorial Rico, David ED - Barafort, Béatrix ED - O'Connor, Rory V ED - Poth, Alexander ED - Messnarz, Richard TI - Software Process Assessment Validation and Improvement Prioritization T2 - Systems, software and services process improvement: 21st European Conference, EuroSPI 2014 PB - Springer Netherlands CY - Heidelberg SN - 9783662438954 T3 - Communications in Computer and Information Science, ISSN 1865-0929 ; 425. PB - Springer Netherlands PY - 2014 SP - 99 EP - 110 PG - 12 DO - 10.1007/978-3-662-43896-1_9 UR - https://m2.mtmt.hu/api/publication/25530250 ID - 25530250 LA - English DB - MTMT ER -