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learning in both the business and education environments. Consequently, the quality and usefulness of e-learning systems are gaining importance in the contemporary competitive market. In order to enhance users’ satisfaction, organizations have to put more effort into identifying and understanding significant influential factors. This study strives to establish quality indicators as factors that affect e-learning user satisfaction by comparing business and education contexts. The results gathered through 1350 valid questionnaires are evaluated using Structural Equation Modeling (SEM). The conceptual model is developed and consists of six quality indicators: Individual Impact, Cooperation Quality, Information Quality, System Quality, Usefulness, and Satisfaction. By considering relationships between Information Quality and System Quality according to the Usefulness of e-learning, findings indicate important differences between education and business users’ perceptions. This research contributes to the dual observation of the expectations and attitudes of the observed groups of respondents.Keywords: business; education; e-learning; indicators; quality; satisfaction.---SažetakU današnje vrijeme tehnološka revolucija donosi značajne promjene u svim sferama društva uključujući učenje u poslovnom i obrazovnom okružju. Posljedično, kvaliteta i korisnost sustava za e-učenje dobivaju važnost u suvremenom konkurentnom tržištu. Kako bi se povećalo zadovoljstvo korisnika, organizacije moraju uložiti više napora u identificiranje i razumijevanje značajnih utjecajnih čimbenika. Ovo istraživanje nastoji uspostaviti pokazatelje kvalitete kao čimbenike koji utječu na zadovoljstvo korisnika e-učenja uspoređujući poslovni i obrazovni kontekst. Rezultati prikupljeni putem 1350 važećih upitnika procjenjuju se korištenjem modeliranja strukturnih jednadžbi (SEM). Konceptualni jemodel razvijen i sastoji se od šest pokazatelja kvalitete: individualni učinak, kvaliteta suradnje, kvaliteta informacija, kvaliteta sustava, korisnost i zadovoljstvo. Razmatrajući odnose između kvalitete informacija i kvalitete sustava prema korisnosti e-učenja, nalazi ukazuju na važne razlike između obrazovanja i percepcije poslovnih korisnika. 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