@article{MTMT:34118281, title = {Factors Influencing Patient Satisfaction and Loyalty as Perceived by Dentists and Their Patients}, url = {https://m2.mtmt.hu/api/publication/34118281}, author = {Szabó, Réka and Buzás, Norbert and Braunitzer, Gábor and Shedlin, Michele Goldzieher and Antal, Márk Ádám}, doi = {10.3390/dj11090203}, journal-iso = {DENT J-BASEL}, journal = {DENTISTRY JOURNAL}, volume = {11}, unique-id = {34118281}, issn = {2304-6767}, abstract = {Objective: This study aimed to identify the key aspects of patients’ dental care experience that influenced their self-perceived satisfaction and loyalty. Also examined was the agreement between patients and dentists regarding these factors. Methods: Questionnaires were administered to 1121 patients and 77 dentists, focusing on demographic information and 15 selected items related to the patients’ last dental visit. Descriptive and linear regression analyses were conducted. Results: The study included participants from 41 practices. Factors significantly influencing satisfaction and loyalty included location convenience, treatment quality, trust in dentists’ decisions, visit frequency satisfaction, clear treatment explanations, dentist’s interest in symptoms, patient-dental personnel attachment, and dentist’s knowledge of the patient and their medical records. While overall agreement between patients and dentists was high, some areas exhibited notable disagreement. Conclusions: The findings mostly align with existing literature, underscoring the importance of communication, trust, and a personal patient-dentist relationship in promoting satisfaction and loyalty. However, they also show that local, generally not reported factors might be at play, which necessitates dentists’ awareness and consideration of the local context for optimal outcomes.}, year = {2023}, orcid-numbers = {Buzás, Norbert/0000-0002-4496-8828; Braunitzer, Gábor/0000-0001-8983-5175; Antal, Márk Ádám/0000-0002-4109-9356} } @CONFERENCE{MTMT:32638616, title = {Dental patients’ attitudes towards internet usage regarding dental treatment and communication}, url = {https://m2.mtmt.hu/api/publication/32638616}, author = {Szabó, Réka and Antal, Márk Ádám and Attila, Rácz and Buzás, Norbert}, booktitle = {The World Federation for Laser Dentistry}, unique-id = {32638616}, year = {2020}, orcid-numbers = {Antal, Márk Ádám/0000-0002-4109-9356; Buzás, Norbert/0000-0002-4496-8828} } @article{MTMT:31277372, title = {Introducing career skills for dental students as an undergraduate course at the University of Szeged, Hungary}, url = {https://m2.mtmt.hu/api/publication/31277372}, author = {Szabó, Réka and Joan, Mary Davis and Antal, Márk Ádám}, doi = {10.1186/s12909-020-1981-4}, journal-iso = {BMC MED EDUC}, journal = {BMC MEDICAL EDUCATION}, volume = {20}, unique-id = {31277372}, keywords = {dentistry; problem-based learning; Career development}, year = {2020}, eissn = {1472-6920}, orcid-numbers = {Antal, Márk Ádám/0000-0002-4109-9356} } @article{MTMT:31277369, title = {A COVID–19-vírusfertőzés klinikai felismerését szolgáló új információk és a fej-nyaki régióban dolgozó egészségügyi személyzet védekezésének lehetőségei [Essential new information for the clinical recognition of COVID-19 infection and the prevention possibilities of healthcare personnel working in the head and neck region]}, url = {https://m2.mtmt.hu/api/publication/31277369}, author = {Antal, Márk Ádám and Szabó, Réka and Juhász, Zoltán and Vereb, Tamás and Piffkó, József}, doi = {10.1556/650.2020.31806}, journal-iso = {ORV HETIL}, journal = {ORVOSI HETILAP}, volume = {161}, unique-id = {31277369}, issn = {0030-6002}, keywords = {oral surgery; dentistry; CORONAVIRUS; SZÁJSEBÉSZET; SARS-CoV}, year = {2020}, eissn = {1788-6120}, pages = {660-666}, orcid-numbers = {Antal, Márk Ádám/0000-0002-4109-9356; Juhász, Zoltán/0000-0002-8761-2389; Vereb, Tamás/0000-0003-3163-9301; Piffkó, József/0000-0001-7119-2685} } @article{MTMT:30822140, title = {A „kompromisszumos választás” szerepe a fogászati kezeléssel kapcsolatos döntések során: 676 magyar önkéntes részvételével végzett vizsgálat [The role of the “compromise effect” in dental treatment choice. A pilot study in 676 Hungarian volunteers]}, url = {https://m2.mtmt.hu/api/publication/30822140}, author = {Szabó, Réka and Farkas, Gergely and Keszeg, Mária and Eördegh, Gabriella and Buzás, Norbert and Antal, Márk Ádám}, doi = {10.1556/650.2019.31496}, journal-iso = {ORV HETIL}, journal = {ORVOSI HETILAP}, volume = {160}, unique-id = {30822140}, issn = {0030-6002}, year = {2019}, eissn = {1788-6120}, pages = {1503-1509}, orcid-numbers = {Eördegh, Gabriella/0000-0002-3707-3583; Buzás, Norbert/0000-0002-4496-8828; Antal, Márk Ádám/0000-0002-4109-9356} } @CONFERENCE{MTMT:3319937, title = {A „Középső választás” megjelenése a páciensek saját szájüregi egészségükkel kapcsolatos döntései során}, url = {https://m2.mtmt.hu/api/publication/3319937}, author = {Szabó, Réka and Farkas, Gergely and Keszeg, Mária and Buzás, Norbert and Antal, Márk Ádám}, booktitle = {Szegedi Fogorvos Találkozó és Tudományos Konferencia 2017}, unique-id = {3319937}, year = {2017}, orcid-numbers = {Buzás, Norbert/0000-0002-4496-8828; Antal, Márk Ádám/0000-0002-4109-9356} }