Emotional intelligence is crucial in management because it enhances interpersonal
relationships, team collaboration, decision-making, and leadership effectiveness.
It refers to the ability to understand and manage one's own emotions and those of
others. In management, emotional intelligence helps leaders navigate complex social
interactions, foster a positive work environment, and handle conflicts more effectively.
The author reviewed Scopus articles about the topic between 2011 and 2024 and used
Bibliometric analysis to structure the retrieved data.
