This book constitutes the refereed proceedings of the 13th International Conference
on the Quality of Information and Communications Technology, QUATIC 2020, held in
Faro, Portugal*, in September 2020.
The 27 full papers and 12 short papers were carefully reviewed and selected from 81
submissions. The papers are organized in topical sections: quality aspects in machine
learning, AI and data analytics; evidence-based software quality engineering; human
and artificial intelligences for software evolution; process modeling, improvement
and assessment; software quality education and training; quality aspects in quantum
computing; safety, security and privacy; ICT verification and validation; RE, MDD
and agile.
*The conference was held virtually due to the COVID-19 pandemic.
