Competency-Based Training and Assessment of Listening Skills: A Waitlist-Controlled Study in European Telephone Emergency Services

Jennissen, S. ✉; Schumacher, S.; Rucli, D.; Hal, M. [Hal, Melinda (Pszichológia), author] Department of Applied Psychology (SU / FHS); Székely, A. [Székely, András (öngyilkosság, dep...), author]; de, Beurs D.; Dinger, U.