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      <label>Surman Vivien et al. Defining service quality attributes at different levels of operation in higher education institutions: How could the service quality perceptions of students contribute to a better understanding of improvement directions?. 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mtid=&quot;32899495&quot; target=&quot;_blank&quot;&gt;Defining service quality attributes at different levels of operation in higher education institutions: How could the service quality perceptions of students contribute to a better understanding of improvement directions?&lt;/a&gt;&lt;/div&gt; &lt;div class=&quot;InBook&quot;&gt;In: Mališ, Sanja Sever; Jaković, Božidar; Braje, Ivana Načinović (szerk.) &lt;span class=&quot;booktitle&quot;&gt;&lt;a href=&quot;/gui2/?mode=browse&amp;params=publication;32899471&quot; target=&quot;_blank&quot;&gt;Odyssey Conference : Proceedings of FEB Zagreb 13th International Odyssey Conference on Economics and Business &lt;/a&gt;&lt;/span &gt; &lt;/div&gt;&lt;div class=&quot;pub-info&quot;&gt; &lt;span class=&quot;publishedAt&quot;&gt;Zágráb, Horvátország : &lt;span class=&quot;publisher&quot;&gt;University of Zagreb, Faculty of Economics and Business&lt;/span&gt; &lt;span class=&quot;year&quot;&gt;(2022)&lt;/span&gt; &lt;span class=&quot;pageLength&quot;&gt;1,190 p.&lt;/span&gt; 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&lt;span class=&quot;authorAux-mtmt&quot;&gt; Gazdálkodás- és szervezéstudományok&lt;/span&gt;) &lt;/a&gt; &lt;/span&gt; &lt;span class=&quot;author-affil&quot;&gt;&lt;span title=&quot;Eötvös Loránd Tudományegyetem&quot;&gt;ELTE&lt;/span&gt;/&lt;span title=&quot;Gazdaságtudományi Kar&quot;&gt;GTK&lt;/span&gt;/Menedzsment és Üzleti Jog Tanszék&lt;/span&gt; ;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;span class=&quot;author-name&quot; mtid=&quot;10045544&quot;&gt;&lt;a href=&quot;/gui2/?type=authors&amp;mode=browse&amp;sel=10045544&quot; target=&quot;_blank&quot;&gt;Danó Györgyi (&lt;span class=&quot;authorship-author-name&quot;&gt;Danó Györgyi&lt;/span&gt; &lt;span class=&quot;authorAux-mtmt&quot;&gt; marketing&lt;/span&gt;) &lt;/a&gt; &lt;/span&gt; &lt;span class=&quot;author-affil&quot;&gt;&lt;span title=&quot;Budapesti Műszaki és Gazdaságtudományi Egyetem&quot;&gt;BME&lt;/span&gt;/&lt;span title=&quot;Gazdaság- és Társadalomtudományi Kar&quot;&gt;GTK&lt;/span&gt;/Menedzsment és Vállalkozásgazdaságtan Tanszék&lt;/span&gt; &lt;/div&gt; &lt;/div&gt; &lt;div class=&quot;title&quot;&gt;&lt;a href=&quot;/gui2/?mode=browse&amp;params=publication;32899495&quot; target=&quot;_blank&quot;&gt;Defining service quality attributes at different levels of operation in higher education institutions: How could the service quality perceptions of students contribute to a better understanding of improvement directions?&lt;/a&gt;&lt;/div&gt; &lt;div class=&quot;InBook&quot;&gt;&lt;div class=&quot;chapter-in&quot;&gt;In:&lt;/div&gt; &lt;div class=&quot;authors&quot;&gt; &lt;div class=&quot;autype autype-1&quot;&gt; &lt;span class=&quot;author-name&quot; &gt;Mališ Sanja Sever &lt;/span&gt; ;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;span class=&quot;author-name&quot; &gt;Jaković Božidar &lt;/span&gt; ;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;span class=&quot;author-name&quot; &gt;Braje Ivana Načinović &lt;/span&gt; (szerk.) &lt;/div&gt; &lt;/div&gt; &lt;div class=&quot;booktitle&quot;&gt;&lt;a href=&quot;/gui2/?mode=browse&amp;params=publication;32899471&quot; target=&quot;_blank&quot;&gt;Odyssey Conference : Proceedings of FEB Zagreb 13th International Odyssey Conference on Economics and Business &lt;/a&gt;&lt;/div&gt; &lt;div class=&quot;conference&quot;&gt; Konferencia helye, ideje: &lt;span class=&quot;location&quot;&gt;Dubrovnik, Horvátország &lt;span class=&quot;conference-date&quot;&gt;2022.06.01. - 2022.06.04.&lt;/span&gt; &lt;/div&gt; &lt;span class=&quot;publishedAt&quot;&gt;Zágráb: &lt;span class=&quot;publishers&quot;&gt;University of Zagreb, Faculty of Economics and Business&lt;/span&gt;, &lt;span class=&quot;page&quot;&gt; pp 916-927 &lt;/span&gt; &lt;span class=&quot;year&quot;&gt;(2022)&lt;/span&gt; ( &lt;span class=&quot;seriesTitle&quot;&gt;Proceedings of FEB Zagreb International Odyssey Conference on Economics and Business&lt;/span&gt; &lt;span class=&quot;issn&quot;&gt;2671-132X&lt;/span&gt; &lt;span class=&quot;seriesVolume&quot;&gt;; 4&lt;/span&gt;) &lt;/div&gt; &lt;div class=&quot;pub-footer&quot;&gt; &lt;span class=&quot;language&quot; xmlns=&quot;http://www.w3.org/1999/html&quot;&gt;Nyelv: Angol | &lt;/span&gt; &lt;span class=&quot;identifiers&quot;&gt; &lt;/span&gt; &lt;span class=&quot;bookchapter-ids&quot;&gt;Befoglaló link(ek):&lt;/span&gt; &lt;span class=&quot;identifiers&quot;&gt; &lt;span class=&quot;id identifier oa_none&quot; title=&quot;none&quot;&gt; &lt;a style=&quot;color:blue&quot; title=&quot;10.22598/odyssey/2022.4&quot; target=&quot;_blank&quot; href=&quot;https://doi.org/10.22598/odyssey/2022.4&quot;&gt; DOI &lt;/a&gt; &lt;/span&gt; &lt;/span&gt; &lt;div class=&quot;mtid&quot;&gt;&lt;span class=&quot;long-pub-mtid&quot;&gt;Közlemény: 32899495&lt;/span&gt; | &lt;span class=&quot;status-data status-ADMIN_APPROVED&quot;&gt; Admin láttamozott &lt;/span&gt; &lt;span class=&quot;long-book-mtid&quot;&gt;Befoglaló: 32899471&lt;/span&gt; Forrás Duplumgyanú | &lt;span class=&quot;type-subtype&quot;&gt;Könyvrészlet ( Konferenciaközlemény ) &lt;/span&gt; | &lt;span class=&quot;pub-category&quot;&gt;Tudományos&lt;/span&gt; | &lt;span class=&quot;publication-sourceOfData&quot;&gt;kézi felvitel&lt;/span&gt; &lt;/div&gt; &lt;div class=&quot;notDuplums&quot;&gt;&lt;a target=&quot;_blank&quot; href=&quot;/api/publication/32899495/notduplums&quot;&gt;1 Nem duplumnak jelölés&lt;/a&gt; &lt;/div&gt; &lt;div class=&quot;lastModified&quot;&gt;Utolsó módosítás: 2023.11.07. 10:25 Pataki Fruzsina (ELTE GTK admin) &lt;/div&gt; &lt;/div&gt; &lt;/div&gt;</template2>
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