Consumers use increasingly their mobile phone to pay for products and services. Research
on mobile payment assumed that the younger consumers are more likely to use the new
payment method than older consumers because they have more affinity to new technology.
Therefore, we aim to compare the mobile payment acceptance between different generations.
We conducted an online survey among generation Z and X. The sample had been analysed
with multi-group SEM. Our findings showed that the technology acceptance are driven
mostly by perceived compatibility, usefulness, subjective norms, ease of use and enjoyment
related to mobile payment. Surprisingly, only the ease of use showed difference between
the two generations. Usefulness, compatibility, enjoyment and subjective norms revealed
similar effects on the intended use of mobile payments of both generations.
