The Impact of National Cultural Factors on the Effectiveness of Process Improvement Methods: The Third Dimension

Biró, M [Bíró, Miklós (Matematika és szá...), author] Department of Information Systems (CUB); Messnarz, R; Davison, AG

English Scientific Article (Journal Article)
Published: SOFTWARE QUALITY PROFESSIONAL 1522-0540 4 (4) pp. 34-41 2002
    Adopting the practices of the world’s leading economy is a desirable and sensible strategy, since these practices are based on the largest existing pool of experiences. The question is whether these practices will be equally effective in other areas of the world where different national cultures condition different value systems. Capability Maturity Model—IntegrationSM (CMMI) is a framework from which models can be generated for different organizations. It is open to considerations regarding all kinds of circumstances including differences in cultural value systems that were characterized in G. Hofstede’s seminal work. The statistically identified clusters of characteristics of national cultures are: power distance, individualism vs. collectivism, masculinity vs. femininity, uncertainty avoidance, and long-term vs. short-term orientation. With this article, the authors intend to contribute to the international success of CMMI and of all other process improvement methods by proposing to work toward a third dimension of the CMMI/SPICE architecture: the cultural dimension, in addition to the process and capability dimensions of the existing models.
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    2021-12-07 13:43